Configuring Sending Windows

How to control which hours and days Mail Maya sends emails.

A sending window defines the hours of the day and days of the week during which Mail Maya is allowed to send emails from a campaign. This makes your outreach look natural and helps you reach prospects during business hours.

Setting a sending window

On the Review step of the campaign builder, you can configure:

• Timezone — the timezone in which your sending window is evaluated
• Start time and end time — the hours between which emails can go out
• Days of the week — toggle individual days on or off
• Skip weekends — a quick toggle to disable Saturday and Sunday

Recommended settings

• Timezone: your prospect's timezone (or the most common one in your list)
• Hours: 9:00 AM to 5:00 PM
• Days: Monday through Friday (skip weekends)

Tip: Sending between 8–10 AM tends to get the highest response rates — prospects often check email at the start of the workday before their schedule fills up.

Note: If your leads span multiple timezones, consider creating separate campaigns for each region so each audience receives emails during their own business hours.